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PAXI Portal
Are you sending multiple parcels at a time? Then the PAXI PORTAL is for you! Find out more
Frequently asked
questions
May I send a parcel outside of South Africa?
No, parcels traveling across international borders require customs declarations and the payment of import duties. We cannot currently support this, but it is something we are investigating for the future.
Does PAXI operate on weekends?
You can drop off and pick up parcels 7 days of the week. Our courier partners however only operate on business days so please take that into account when sending a parcel.
Where is PAXI available?
Refer to our store locator page to find your closest PAXI point. Each PAXI point will have a sign in the window displaying their unique PAXI point code. Currently PAXI is available at PEP, PEPhome, PEPcell, Tekkie Town and Shoe City stores across South Africa, and we will be adding more locations in the coming months and years. If you need assistance feel free to contact PAXI support via telephone (086 000 7294) or WhatsApp (+27600702492).
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