Whether you’re growing the customer base of your first small business or looking for a secure way to get your products to customers across South Africa, PAXI Business can be tailored to suit your business' needs - big or small.
Send, collect or return your parcels from any PAXI point.
Trusted
Transport
Affordable and reliable transport partners.
innovative
Customers first
Prioritising the best customer experience and needs.
customisable
Tailored solutions
Ensuring that PAXI works for your unique business needs.
Save time by registering parcels online
PAXI enables businesses to capture parcel details online and then do a quick drop at a PAXI point. This saves time for businesses sending multiple parcels.
Pick and pack your orders at a location that is convenient to you, no need to stand in-store to do so. Save time when capturing customers details and a destination PAXI point. Quick drop at a PAXI point.
Manage parcels
Track and manage all your business parcels in one place.
Affordable
PAXI charges no extra fees for registering your parcels online. PAXI provides the same affordable store to store prices.
Standard Bag Size 450mm x 370mm Max 5kg 3-5 Business Days R99.95 7-9 Business Days R59.95
Large Bag Size 640mm x 510mm Max 10kg 3-5 Business Days R139.95 7-9 Business Days R109.95
Delivery times
The delivery time of your parcels will depend on the service bag that was selected when buying your PAXI bag. PAXI offers a 3-5 business day and 7-9 business day service.
Give your customers the option to get their orders delivered to one of the 2800+ PAXI points countrywide, by adding in the PAXI plugin to your online shop.
Enjoy the simplicity of Tokens. If you’re growing at a rapid rate and think you could qualify for some bulk-buy discounts, contact our friendly advisors!
Affordable prices
Available online and in-store. Get the bag, fill the bag, and send the bag without paying for an additional delivery fee when sending.
At PAXI, we understand that being able to offer effortless returns to your customers will contribute to your business success. PAXI has easy and affordable return solutions for your business
The customer registers or requests a return from your business.
2
The business provides the customer with a PAXI token that is embedded with the return address for the business.
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Customers buy a PAXI token bag at any PAXI Point and use the return token to send back goods for a refund.
PAXI is a convenient and affordable way to send goods for a customer back the the business.
Your Customers would only have to pay R5 for a token bag - making it even more accessible.
There are over 2800+ PAXI points to choose from to process a return parcel.
Enables Businesses to offer affordable and effortless returns. All PAXI points stock standardised packaging for only R5. No data capture at the PAXI point.
PAXI Parcel Portal
Are you looking for one place to manage all of your parcels? PAXI has just the solution for you. The PAXI Parcel portal allows you to create, manage and dispatch your parcels in one platform, ensuring you give the best experience to your customers.
As a business owner or a regular PAXI sender, you can register multiple parcels using our Portal. Save yourself time as you do a quick drop off, requiring only a simple parcel scan.
The portal gives you a single view of all your parcels in the system making it easier to manage and track your parcels.
If your business is looking for something more custom to meet your business needs, PAXI has a range of APIs available. Whether you just want the PAXI Points available on your site or you’d like to create shipping instructions directly into the PAXI backend our PAXI integrations make it simple.
Depending on your business needs, PAXI has customisable loss parcel insurance options available. Depending on the PAXI solution you are using, you have the option to buy PAXI Insurance vouchers at any PEP PAXI point or PAXI will automatically add insurance to your parcels through integration.
Available at these stores:
PAXI Brand Assets
Benefit - Cover - Branding
PAXI not only takes care of reliable, affordable delivery for your business, but we supply brand aligned assets for you to use on your own website. These must be displayed in a required, standard format as per our guidelines below.
Fill out the form below. We look forward to hearing from your business!
Frequently asked questions
If I have multiple parcels can they be collected from my premises?
Currently we only do home collection for the 3-5 day service and in order to qualify for a free home collection you need to have a minimum of 25 parcels.
What should I do if I am experiencing technical difficulties on the portal?
Please report this to our call the PAXI Call Centre (086 000 7294) Or WhatsApp channel (+27600702492).
How will my customers know when to collect their parcels?
They will receive an sms with a "One Time Pin" when the parcel has reached its destination.
I have a small business and want to offer PAXI to my customers. How do I do that?
Please refer to our PAXI for business page for all the business tools and options we offer. We have a range of offerings for businesses of all sizes.
Can I only purchase bags in PEP, Tekkie Town or Shoe City stores?
No! We have exciting news! Through our partnership with Shoe City you can you purchase PAXI Bags online! Order your bags here: www.shoecity.co.za.
How do PAXI Returns work?
PAXI has returns agreements with certain partners to allow for the return of unwanted, damaged or defective goods. To send a return parcel you will need to get a PAXI Return Token from the merchant partner and package your return items as prescribed by them. You can then drop off your return parcel at any PAXI Point and present your ID and the PAXI Return Token. We will take care of the rest.
Where do I get a PAXI Return Token?
The online retailer/company you wish to return the parcel to will need to issue you with one.
How will my customers know I have sent their parcel?
They will receive a notice via sms once you've dropped the parcel off at the PAXI point.